OUR MISSION
To make significant professional contribution into developmental projects in Black and Caspian Sea Regions in an environmentally sound way.
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Quality Performance
The project implementation process includes assessment of Customer feedback through:
- people who are in contact with the customer
- mass media and third parties
- direct customer survey (verbal or written), if necessary.
Customer’s assessment of the project implementation process by different parameters is used as criteria for measuring customer satisfaction.
The collected data are analyzed and corrective/preventive measures taken when necessary to resolve/prevent existing or potential discrepancies from customer expectations.
- the help of the specialist in contact with the Customer:
- with the use of information and the third party:
- interview with the client if required:
Clients opinion serves to be the criteria for assessment, namely it covers the following;
- client satisfaction
- quality of the work performed;
- shedule performance;
- HSE performance
Project manager is responsible for assessing the collected data and taking corrective or preventive actions as necessary.
Investigations
Design
Construction
Project Management
Consulting